FW: Bell Helmet

Well, I was hoping for a free replacement but it was a nice thought anyway ...

------ Forwarded Message
From: Renee Willcoxen
Date: Mon, 11 Jun 2007 16:37:27 -0500
To: Me
Conversation: Bell Helmet
Subject: RE: Bell Helmet

Hello ***,
 
Thank you very much for your email and your generous praise of our helmets.
 
We at Bell were very sorry to hear of your unfortunate accident, but are very glad to know you were wearing your Bell helmets and suffered no serious head injuries.  We do hope you have recovered satisfactorily from any other injuries you might have suffered.
 
Again, we thank you for taking the time to write to us.  It is indeed gratifying to hear of the many occasions when Bell’s extra efforts are put to the test and prevent serious injuries or save a life. Letters such as yours certainly serve to make our extra efforts here at Bell much more worthwhile.
 
Please accept our best wishes for many years of safe riding!
 
Sincerely,
 
Renee
BELL SPORTS, INC.
Consumer Services

 
 

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From: Me ...
Sent: Thursday, May 24, 2007 11:42 PM
To: Answer_Desk@bellsports.com
Subject: Bell Helmet

To Whom It May Concern

I am writing to thank you for the construction of your helmets.

I recently suffered a bad fall from my bike and fell very heavily on my shoulder and head.  Shoulder is incredibly painful but head is absolutely fine thanks to your helmet.  It’s completely destroyed but because of this my head is perfectly fine.

Thanks

*** *******
Bike Messenger


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